Importance Of Having Help Desk Module In Online Events
Nowadays, when working from home and remote work pushes everyone to adapt to technology, it is obvious that events are also heading towards online and hybrid. Well, it is not known whether everyone is competent enough to participate in the online event, but we can say that 3DStudyo is the easiest interface you can experience starting from the registration page to the registration emails and even the event page.
Besides, one of the major item in an event is a help desk area. Those who do not have the technology competence to get used to the event area or who want to ask specific questions about the event definitely want to see a help desk in front of them. The participants at least want to find someone to express their wishes, complaints and demands. Certainly, these features increase the quality of the event as well as increase the participant satisfaction.
3DStudyo's interface prevents participants from getting lost in the platform. We offer our easy-access Help Desk Module for the simple usage of the participants! With the Help Desk Module, participants can ask for help during the whole event experience. Participants can reach operators or stage managers to solve their problem. The Help Desk Module is a simple way to ask for direction about any issue without interrupting the ongoing event.